I know we already got another thread about this topic, but I wanted to highlight the stance of home assistant for this topic.
I really don’t see how you can argue with this post. Well, I can, but I really don’t want to think about it.
I know we already got another thread about this topic, but I wanted to highlight the stance of home assistant for this topic.
I really don’t see how you can argue with this post. Well, I can, but I really don’t want to think about it.
This always annoys me. How can a device you have purchased outright with certain functionality, have the terms of service changed after the point of purchase which then changes that usage of the device.
This seems like you could return for refund as the device is NOW not what you originally purchased.
Where does this end? We buy a car then 5yrs later they change the terms of service and if you don’t agree you don’t get the right to have tires on your car.
Why does your lightbulb need to connect to the internet at all? Automation does not require the cloud.
How else would you send spam or stage a DDOS attack? /s
Until something is legislated, this will continue to the end-user’s detriment.
I bought some Philips Hue bulbs In something like 2015 which have worked mostly fine ever since, but the control surface has become more and more intrusive over the years. I’m now relegating the bulbs to dumb use until they finally die.
It’s a good feeling knowing that my basic non-internet connected car can’t receive an OTA update to make me start paying a subscription to use something I already have just because the company decided they want more money.
I feel that at the very least, the customer in that case should be entitled to a complete refund of the product, regardless of whether they bought it 5 days or 5 years ago and regardless of the condition their device is in.
This should at least give some incentive to companies to not perform such sweeping changes to their terms of service and if they do, the customer can more easily remove themselves from the lock-in without taking a financial hit.