Technology@beehaw.orgEnglish • 1 year ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

184

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Technology@beehaw.orgEnglish • 1 year ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

HotTopNewOld

Chat

@Laticauda@lemmy.ca
link
fedilink
4•1 year ago
Fucking idiots, trying to act like the chatbot wasn’t their responsibility.

Technology@beehaw.org

!technology@beehaw.org

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@beehaw.org

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:

This community’s icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

44 users / day
212 users / week
770 users / month
2.18K users / 6 months
2 subscribers
3.76K Posts
74.8K Comments
Modlog