• Mozilla ends partnership with Onerep due to CEO’s ties to data broker
  • Onerep’s data removal service bundled into Mozilla’s Monitor Plus subscription
  • Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
    • @FordBeeblebrox@lemmy.world
      link
      fedilink
      English
      948 months ago

      I had a car with a bad alternator and took it to a shop, manager quoted me $150 then called an hour later to say he’d picked the wrong version of my car on the computer, mine would be $100 more but he said “a deals a deal so we’ll do it for the 150.”

      Every other car problem I had after, straight to that shop cause I knew they’d do solid work and charge me fairly. Putting people before profits means retaining workers and getting loyal customers

      • @TrickDacy@lemmy.world
        link
        fedilink
        English
        278 months ago

        It definitely makes sense to anyone with the ability to see past their nose. I wish companies like Comcast and Verizon could see it.

        • @Pips@lemmy.sdf.org
          link
          fedilink
          English
          248 months ago

          Monopolies for modern necessities (the internet and phone) don’t have to worry about customer retention.

          • @TrickDacy@lemmy.world
            link
            fedilink
            English
            28 months ago

            I mean, in some situations those two I mentioned are but I’ve been in the position to easily switch service to another company and that doesn’t change their behavior at all.

      • @Plopp@lemmy.world
        link
        fedilink
        English
        128 months ago

        Plot twist: The right version was actually cheaper, but they figured they’d tell you that story to make you a more loyal customer.

      • @0xD@infosec.pub
        link
        fedilink
        English
        28 months ago

        Where I live changing the price after agreeing on it would even be illegal :0

        • @Railcar8095@lemm.ee
          link
          fedilink
          English
          28 months ago

          Probably, but they might “just find out they don’t have the part in stock and can’t do it”" and refund

    • @Squizzy@lemmy.world
      link
      fedilink
      English
      178 months ago

      How did you get to this conclusion? Tesla, amazon, McDs etc are top tier companies who are notoriously shit both to work for and in how they operate in terms of skirting regulation etc.

      • recursive_recursion [they/them]
        link
        fedilink
        English
        17
        edit-2
        8 months ago

        investing in people(customers) brings slow but longterm sustainable profits (Linux for example)

        profits don’t bring customers, they bring investors

        • @Squizzy@lemmy.world
          link
          fedilink
          English
          58 months ago

          Profits are the goal though, look at the car industry, they have reduced production numbers to increase profits with higher margins.

          They dont care about customers, only profits and investors.

          • @Kidplayer_666@lemm.ee
            link
            fedilink
            English
            28 months ago

            The point is that if they get complacent, they get replaced (example: what tesla and new Chinese companies like BYD are doing with the car market)

            • @OpenTTD@lemmy.zip
              link
              fedilink
              English
              18 months ago

              That doesn’t change the fact that you’re both not taking the real issue into account; the biggest, wealthiest shareholders are demanding a sustained 25% RoI. That is inherently unsustainable and by design. They want companies to die because monopolies are profitable and the market was booming (until they decided to milk everything dry) so there is money to be made IF you don’t value human civilization.

              I fucking hate the rich.

        • @Cryophilia@lemmy.world
          link
          fedilink
          English
          08 months ago

          …you’re holding up Linux as a successful business entity? Compared to Tesla, Amazon, and McDonald’s?

          You need some new hobbies bro