• ArmoredCavalry
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    8 months ago

    Vultr posted their response to the concerns here - https://www.vultr.com/news/a-note-about-vultrs-terms-of-service/

    The portion of the ToS that people were worried about had been in place for years and had nothing to do with server intellectual property. They are removing it to avoid future confusion.

    I don’t disagree that it was poorly worded, but the amount of people jumping to the worst possible conclusions on this is concerning. What happened to Hanlon’s Razor?

    • ubergeek77
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      8 months ago

      I still don’t like how flippant they’ve been in every public communication. I read the ToS. It’s short for a ToS, everyone should read it. They claim it was taken “out of context,” but there wasn’t much context to take it out of. The ToS didn’t make this distinction they’re claiming, there was no separation of Vultr forum data from cloud service data. It was just a bad, poorly written ToS, plain and simple.

      They haven’t taken an ounce of responsibility for that, and have instead placed the blame on “a Reddit post” (when this was being discussed in way more detail on other tech forums, Vultr even chimed in on LowEndTalk).

      As for this:

      Section 12.1(a) of our ToS, which was added in 2021, ends with “for purposes of providing the Services to you.” This is intended to make it clear that any rights referenced are solely for the purposes of providing the Services to you.

      This means nothing. A simple “we are enhancing your user experience by mining your data and giving you a better quality service” would have covered them on this.

      We only got an explanation behind the ToS ransom dialog after their CMO whined in a CRN article. That information should have been right in the dialog on the website.

      In both places, they’ve actively done vague things to cause confusion, and are offended when people interpret it incorrectly.

      • @krnl386@lemmy.ca
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        108 months ago

        If this is their attitude to a clear self-inflicted fuckup, then that’s plenty reason for me to avoid them and their services. It’s not like their services were distinct in any way… just a dime in a dozen cloud provider.

    • Buelldozer
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      98 months ago

      What happened to Hanlon’s Razor?

      Rossman happened. He has videos that need watched.

    • @jvh@feddit.uk
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      98 months ago

      Very glad I took a step back and didn’t make a knee jerk reaction to this. I’m responsible for recommending providers to clients and managing their k8s clusters. We use Linode, DigitalOcean and Vultr and had just set up a cluster on Vultr which would have been embarrassing to then have had to recommend moving. And the region we needed that cluster in the other providers don’t cover. The response from Vultr has been good I think. And that goes with the level of support we’ve had from them which has been really good.

    • LeoA
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      -28 months ago

      Nothing. Apply Hanlon to the very original response to Vultr. It all works out.

      It’s Hanlon all the way down.

    • @cybersandwich@lemmy.world
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      208 months ago

      So it sounds like Vultr isn’t doing anything nefarious at all.

      Someone apparently actually read the terms and services for the first time a few days ago and misunderstood them since they were saying it was in reference to the Vuktr website not your servers.

      And either way, they removed the offended lang to clear it up.

      This seems like a knee jerk mob reaction more than anything.

      There is no evidence that they’ve done anything with anyone’s data.

  • Pietrasagh
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    258 months ago

    On top of all this you can’t access your account without accepting new ToS. After login web page show full window modal form with one button “confirm” so you can’t reject it. I’m sure most of HN readers can handle this minor obstacle ;-) After I asked vultr for access to my account without acceptance of new ToS they wrote me back legal slur suggesting I may host questionable content:

    (…) you take the necessary measures to protect minors from accessing harmful material on your website.

    (…) requirements apply to you, including removing any infringing content and safeguarding minors.

    and threaten me with “law enforcement agencies”

    Bravo, bravo…

  • @Brunette6256@sh.itjust.works
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    58 months ago

    Well. I have a few servers there. Suppose I will move them. Nothing that isn’t easy to move. I can probably find something cheaper on LEB. I just like vultr UI. A lot of the cheaper places make it feel like the early 00s.

  • Handles
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    8 months ago

    Reddit thread from two days ago.


    Edit: I now understand the faux pas of linking a reddit thread on Lemmy. I merely wanted to provide the background that Rossman himself links in his video description. Personally, I can’t be arsed watching an op-ed video if there is a text discussion available. Different strokes I guess.

    On another level, I wanted to point out that the way news travel to Lemmy is apparently more circuitous than to Reddit. If we have to wait for stuff to filter down through other channels to here, then Lemmy becomes irrelevant as a news source.

    I don’t offer a solution, I can only point out that in this particular case we’re two days behind the source debate, and discussing a YouTube rando’s take rather than the meat and potatoes of it.

      • Froyn
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        08 months ago

        Right, it’s just the side-bar makes the distinction between “online services” and “self-hosted” so I wasn’t sure.

        A place to share alternatives to popular_ online services_ that can be self-hosted without giving up privacy or locking you into a service you don’t control.

  • @TCB13@lemmy.world
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    -78 months ago

    Yes, writing ToS for a Cloud provider is hard. Someone mixed a few documents and this mess happened, get over it, Vultr doesn’t have the size nor the resources to go over your VPS storage looking for interesting data.